By email
Please note that email is not a secure form of communication and should be used only for general inquiries and information about products and services. Do not send trading instructions, account changes or any personal information by email.
By phone
Client services
Our financial service representatives are available between 8 a.m. to 8 p.m. ET, Monday to Thursday.
Between the dates of July 2 and September 3 2021, our Financial Service Centre will close at 6pm every Friday.
Current or prospective investors:
1-800-792-9355
Financial advisors:
1-800-563-5181
Sales and marketing
Financial advisors requiring information on CI Investment's lineup of products and solutions, contact our sales and marketing team toll free at 1-800-268-9374.
Group plan inquiries
Telephone:
416-364-5181
Toll-free:
1-800-563-5181
Media inquiries
Murray Oxby
Vice-President, Corporate Communications
Telephone: 416-681-3254
Toll-free: 1-800-268-9374
By mail or fax
Administrative office
15 York Street, 2nd floor
Toronto, Ontario
M5J 0A3
Administrative fax
Fax: 416-364-6299
Toll-free: 1-800-567-7141
Group plan inquiries
Fax: 1-888-686-9415